SHILLONG, JUNE 6: BSNL has launched “BSNL My Offers” to help/guide customers and retailers (POS) in determining the best voucher based on customer’s usage pattern.
Customer will get the best suitable STV based on his usage pattern instantaneously by just dialling “*121#” before recharge. Further, the retailer (POS) will get the best STV for a particular customer by just dialling “*121* customer mobile number#” from their retail SIM. Also, if customer wants to know other available STVs, he can simply dial “*121*1#” and will received the list of all available STVs in his circle.
The primary purpose of this scheme is that customer should get better value for their money by recharging more efficient voucher. In addition, retailers can also use this scheme to offer better, prompt and personalized services to BSNL mobile customers. This will be a win-win proposition for BSNL customers as well as channel partners.
Shri B Chandra Sehkar, CGMT, NE-I Circle, BSNL, informed that BSNL is committed to enhance the customer’s experience of BSNL Mobile services by offering newer facilities and access option using technology.
By Our Reporter
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